WHAT I DO...
I offer a range of technical skills and experience to support your IT infrastructure and customer success goals.
Windows Server Expertise
I provide comprehensive Windows Server administration and support, including installation, configuration, troubleshooting, security hardening, high-availability solutions (Failover Clustering), and performance optimization. I have extensive experience managing Active Directory, Group Policy, DNS, DHCP, and other core Windows Server roles.
Technical Troubleshooting & Problem Solving
I excel at identifying and resolving complex technical issues, from application malfunctions to network connectivity problems. I leverage advanced troubleshooting techniques, including log analysis, to pinpoint the root cause and implement effective solutions.
Scripting & Automation
I am proficient in scripting with PowerShell and Python, enabling me to automate tasks, improve efficiency, and proactively detect and resolve issues. I can develop custom scripts to address specific needs and streamline IT operations.
Customer Success & Support
I am passionate about providing exceptional customer service and ensuring customer success. I have a proven track record of exceeding customer satisfaction goals, both individually and as a team leader. I communicate effectively with both technical and non-technical audiences.
Technical Training & Coaching
I have experience developing and delivering technical training to team members, enhancing their skills and knowledge. I can provide coaching and mentoring to individuals or teams, helping them improve their technical proficiency and problem-solving abilities. I'm passionate about sharing my knowledge and helping others grow.
IT Consulting
I can provide IT consulting services, leveraging my technical expertise to help you design and implement effective IT solutions. This includes assessing your current infrastructure, identifying areas for improvement, recommending appropriate technologies, and assisting with implementation planning. I can help you align your IT strategy with your business goals.
Personal Website Creation
I can help you establish your online presence with a custom-built website using WordPress. I offer services including WordPress installation and configuration, theme and plugin setup, basic content creation, and guidance on managing your website. I focus on creating user-friendly and visually appealing websites tailored to your specific needs.
Tutoring
I offer tutoring services in Maths and Science for IGCSE and SAT preparation, as well as Conversational English. I am experienced in creating engaging and personalized learning experiences, tailoring my approach to each student's individual needs and learning style. My goal is to build confidence and foster a love of learning.
Technical Training & Coaching
I have experience developing and delivering technical training to team members, enhancing their skills and knowledge. I can provide coaching and mentoring to individuals or teams, helping them improve their technical proficiency and problem-solving abilities. I'm passionate about sharing my knowledge and helping others grow.
Sports Training
Wanna play basketball? I can help you. Wanna swim? Say no more. Ice skating, badminton – you name it! I offer personalized sports training to help you improve your skills and enjoy your favorite activities.
Cooking
Wanna cook something? I can show you. I had the opportunity to learn about food science and even worked as a cook for an epoch, which gave me a deeper understanding of cooking techniques and flavors. Let's explore the culinary world together, whether you're a beginner or looking to expand your skills!